Your consumer rights

Purchasing a vehicle warranty does not affect your statutory rights. Where a vehicle has been purchased from a motor trader, the customer may have rights against that trader under the Consumer Rights Act 2015.

A third-party warranty is a separate contractual product and does not replace the vehicle seller's legal obligations.

DriveSure remains responsible for its own services and legal obligations.

What this means for you

• If a fault was present when you bought the car from a dealer, you may be able to ask the dealer to put it right.
• Buying a warranty never stops you from using those rights.
• Free, independent advice is available from Citizens Advice at citizensadvice.org.uk.

DriveSure is a trading name of Consumer Rights Act Limited (company number 17477232), 28 Prescott Street, Halifax, West Yorkshire, HX1 2LG. Telephone 07305 234600 or email Info@consumersupport.co.uk.